Cancellation policy
Draft, not yet in effect. These are the cancellation policies we plan to use for direct bookings. Until our booking system is updated, the cancellation terms shown at checkout apply.
Policy by home
| Home | Policy |
|---|---|
| 1BR Home | Limited (our policy; Airbnb listing differs) |
| 6BR Pool Home + Entertainment Room | Firm |
| 3BR | Firm * |
| Wooden Oasis near Burdette & USI | Limited (our policy; Airbnb listing differs) |
| Work Crews: Clean 2BR near US-41 | Limited |
| 6BR Home | Firm * |
| 6BR Crew House | Firm * |
| 3BR House | Limited (our policy; Airbnb listing differs) |
| 5BR Home, Pool + Game Room | Firm |
| Cozy 2BR + Private Fenced Yard | Firm (not on Airbnb) |
| Two-Home Compound | Firm (not on Airbnb) |
| Work-Friendly Compound | Firm (not on Airbnb) |
| Evansville Compound | Firm (not on Airbnb) |
* For some dates in November and December 2026, Airbnb shows these homes as non-refundable (free cancellation for 24 hours only). We are confirming this.
What each policy means
Limited
- Full refund if you cancel at least 14 days before check-in.
- 50% refund if you cancel 7 to 14 days before check-in.
- No refund if you cancel less than 7 days before check-in or after check-in.
Firm
- Full refund if you cancel at least 30 days before check-in.
- 50% refund if you cancel 7 to 30 days before check-in.
- No refund if you cancel less than 7 days before check-in or after check-in.
Every policy includes a 24-hour window: cancel within 24 hours of booking for a full refund, as long as you booked at least 7 days before check-in. This applies to stays of 27 nights or fewer.
Airbnb's rule: the cleaning fee is refunded in full during the free cancellation period. After that, it counts as part of the nightly price, so it's refunded at the same percentage as the nights.
Stays of 28 nights or more use Airbnb's separate long-term policy (not checked for these listings). Source: Airbnb cancellation policies, Airbnb cleaning fees.